Hi, how can we help you?

All about the NEW GAMEPLAY MODE!

I can't go back to my first park! / I can't travel between parks!

I can't open my next park! (WATERPARK)

How the ingame money works?

Where is my inventory? (BOOSTERS AND BONUSES)

Why my park visitors show red or green faces over their heads?

What's Carnival Event? Tell me more!

What if I can't unlock new rides during an event?

What is the Stellar Reset? Why my park has been reset?

I've lost my rides!

I can't find my waterpark!

What are "Fresh Donuts"?

My Waterpark is growing too slow!

I have not received my purchase!

Can I get a refund for an in-app purchase?

I've bought a x2 but it's not working?

I can't watch ads during the game!

I can't claim my ad rewards!

I've found an inappropriate advertisement

I can't sync my game into a new Android device!

I can't sync my game into a new iOS device!

Can I reset my progress?

My TEMPORARY BOOSTERS disappear when I travel between parks!

My waterpark entrance gives me 0'00.

My game crashes!

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About us

ALL YOU NEED TO KNOW ABOUT PIÑATA!

I can't find my Fairy Park! / How does the new park work?

I don't receive my event rewards!

Which purchases are working in Fairy Park?