We have detected an error on Idle Theme Park Tycoon, and some players won't be able to enter the game temporarily. Sorry about that!
The team is working to resolve the issue ASAP. Please don't reinstall the game to avoid a progress reset. It will be corrected shortly.
To fix it, we need your ID. Could you please open a new conversation and send us a screenshot of the loading screen? It will display the game ID on the top of the screen. It looks like: gamename0000000.0000-00000000000
Sorry for the trouble caused!