Can I delete my progress and start over?
Account
❓ How can I recover my previous game progress?
Can I transfer money from one hotel to another?
Gameplay
My game crashes!
KNOWN BUGS
I have not received my purchase!
In-app Purchases
What is the main objective? First tips!
🏨
Some costumers have a red icon over their heads!
More
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How to get 5 stars
IMPERATOR HOTEL DOESN'T GET 5 STARS
📅
What is the Event Codi-Resort Hotel?
Which purchases are working in Event Hotel?
My Event Hotel restarts every week!
Suite 202 at Imperator Hotel could not be completed!
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How can I transfer my game from iOS to Android (and from Android to iOS)?
📣
My game crashes after an ad!
I can't watch ads during the game!
I can't claim my ad rewards!
💳
Can I get a refund for an in-app purchase?
Where do I find my receipts and my purchase history?
⚠️
Imperator Hotel could give an error reaching the fifth star
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