Can I delete my progress and start over?
Account
❓ How can I recover my previous game progress?
I don't have enough power to buy new items!
Gameplay
Can I transfer money from one hotel to another?
How to get 5 stars
How to Get Five Stars
My hotel never gets 5 stars!
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What is the main objective? First tips!
Some costumers have a red icon over their heads!
More
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IMPERATOR HOTEL DOESN'T GET 5 STARS
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What is the Event Codi-Resort Hotel?
Which purchases are working in Event Hotel?
My Event Hotel restarts every week!
Suite 202 at Imperator Hotel could not be completed!
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How can I transfer my game from iOS to Android (and from Android to iOS)?
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My game crashes after an ad!
I can't watch ads during the game!
I can't claim my ad rewards!
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I have not received my purchase!
Can I get a refund for an in-app purchase?
Where do I find my receipts and my purchase history?
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My game crashes!
Imperator Hotel could give an error reaching the fifth star
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