I can't change my avatar's look!

You will be able to change your avatars’ appearance as many times as you want by tapping on the hairdryer icon (upper-left corner icons). Th...

Can I change my avatar's career?

This feature could not be reversed, but you will have a new opportunity to create new avatars. Once you unlock “Multiverse” in one of y...

How do I unlock the "Multiverse"? What is it?

Once you unlock “Multiverse” in one of your avatars’ skills list (briefcase icon), you will be able to create a new character. You could cre...

How can my avatars earn more money?

Job promotions are located in your avatar’s skill list. Tap on the briefcase icon (lower-right corner icons) and upgrade your skills by inve...

Furniture and decoration? Tell me more!

If you tap on the trolley with boxes (lower-right corner icons), you enter the decoration shop. There you could find different furniture tha...

How can I level up? / I've lost my level!

Next to upper-left corner icons, you will find a progress wheel with a number inside. That’s your status (or level) indicator. Remember...

I want to move to a bigger house!

If you tap on the house icon (upper-left corner icons), you could check the next locations. Don’t forget to check if you accomplish the...

How can I increase popularity?

Your avatar's popularity is important to level up. A stylist will appear next to your avatar's house and will offer invitations to exclusive...

I have a mentor active but my x2 ad campaign is still available?

The temporary x2 ad campaign is still available even when you have your mentor active in your game. Please look for your mentor on the bench...

How can I change the language?

The game is developed in English, Spanish, French, Japanese, German, Russian,  Simplified Chinese an...