Can I reset my progress?
Account
I have not received my purchase!
In-app Purchases
My game crashes!
KNOWN BUGS
Can I transfer money from one prison to another?
Gameplay
TIPS TO SUCCEED AT YOUR PRISONS
TIPS & TRICKS
How the Alien Invasion works?
WEEKLY EVENT/ Alien Invasion
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How does food work on Space Cooler? (Wheat spike icon)
What means the bar on the Guard's Room menu?
More
👽
Medals of Valour and Tactical Chests? Tell me more!
I can't get 5 training badges/stars!
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How does the event work?
I opened an event chest but I don't have my Master Key!
I have managers hired, but the event won't remain open more than 1 hour!
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When is the bus coming? How do I get more prisoners?
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How do the purchases work? - (Event vs. Permanent prisons)
💳
Can I get a refund for an in-app purchase?
Where do I find my receipts and my purchase history?
🗃️
I can't sync my game into a new Android device!
I can't sync my game into a new iOS device!
📣
My game crashes after an ad!
I can't watch ads during the game!
I can't claim my ad rewards!
⚠️
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