How does food work on Space Cooler? (Wheat spike icon)

Your space prison will suffer some permanent food supply problems! Every in-game day, your prison kitchen will receive 20 ingredients f...

Can I transfer money from one prison to another?

Each level has its own economy. Money won't be transferred between prisons. The Government was looking for a competitive manager able t...

What means the bar on the Guard's Room menu?

The blue/red bar represents the power of the guards and the prisoners of your prison. This will be reflected in your riots. The blue se...

My bus won't drop enough prisoners and I have empty cells!

The intermittent flow of prisoners could affect your prison income temporarily. Arrivals and exits are designed to have a permanent workflow...

How do the cards work? What are the Premium characters?

Your prisons will be more exciting thanks to permanent upgrades and characters that will bring new stats. You can spend some gems in buying ...

Who are the special prisoners?

Your prison is now in danger! The State will bring you randomly some prisoners that may cause some troubles in your facilities.  T...

I don't have enough ENERGY / WATER !

All the prison buildings and services will consume a certain amount of energy and water units. You can see the power and water counter at th...

I have riots in my prison very often!

Riots and escape plans occur when your prisoners are not properly attended. Some of their needs could require more assistance. You can impro...

My prison won't host medium and high-security prisoners!

Your prison must have more than one sector since prisoners will be separated into low, medium, and high-security sectors. The first level on...

I don't have builders in my new construction!

If you have builders hired, you don’t have to worry about the Not Enough Builders warning. The dialog window indicates the status of the con...

How do I use my gems?

You can triplicate your offline earnings using gems when you open the game.  You could also use gems to skip construction times wh...

My cooks and janitors won't work when I enter the game / switch into prisons!

Animations will stop working when you close the game, but you don’t have to worry about your offline earnings because you will be earning th...

Prisoners have low stats when I enter the game /switch between prisons

Your prisoners’ stats when you open your game will be directly affected by your staff hired before you had left the game. You would need to ...

Some upgrades won't raise my earnings!

Please make sure that there were prisoners assigned to the cells that you had upgraded. The dialog window will inform you about the new pric...

Riots start every time I come back to the prison!

When you are offline, everything keeps working for 1 hour (or more if you have the help of the special characters). After that, the game sto...

How can I change the language?

The game is developed in English, Spanish, French, Portuguese, Italian, Japanese, German, Russian, Korean, Simplified Chinese and Traditiona...